Interviewer's Pocketbook

Interviewer's Pocketbook

ISBN 9781870471756

19.95 19.95 AUD


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The Interviewer's Pocketbook was voted 'best of its kind' in a Management Today magazine poll, where it was described as "thought-provoking and amusing... the practical tips and insights are extremely helpful".

The book begins by looking at the skills necessary for good interviewing, specifically:

  • Questioning techniques
  • Listening skills
  • Interpretation of body language

    The next section deals with the different types of interview, namely recruitment/selection, appraisal, disciplinary, counselling and fact-finding. It covers the interviewing techniques that should be applied in each situation and gives specific examples. There are several mini-tests and very helpful, immediately applicable scenario prompts.

    The final section summarises the essential interviewing skills in the form of a series of useful, 'at-a-glance' tables. These distill the book's contents into a simple, visual reminder.