Terms of Use

It is important that you read these Terms of Use as your access to and/or use of this website signifies your agreement to these conditions. If you do not agree to these conditions, please do not use our site.

This website has been provided for your convenience. Reasonable care is taken to ensure the website content is up to date and accurate. However, Novella Distribution reserves the right to change, alter, update, amend or delete content at any time. We also reserve the right to alter pricing or to advise you that pricing is incorrect prior to processing your order, should any inaccuracies be discovered. In this event, you will be given the opportunity to purchase the product at the correct price or to alter or cancel your order.

Pricing & GST

All pricing on this website is in Australian dollars. GST exclusive pricing will be shown as $x + GST (in which case GST is to be added at the rate of 10%). All other pricing is GST inclusive.

Sale/Discounted Items 

Items may be discounted from time to time. All items are advertised at sale prices on good faith. However, stock availability changes on a daily basis, and there may be times when no further stock is available. Should your order exceed the number of items available in stock, you will be advised before the goods are shipped and given the opportunity to change your order if required (or to wait for the item to become available). You may choose to take only the quantity of items that is currently in stock and therefore available at sale price. You may also be offered the opportunity to purchase the remaining quantity at standard retail price (for example where we have to order stock in to fill your request), however you are under no obligation to do so. 

Disclaimer 

To the extent permitted by law, Novella Distribution and its officers, employees, agents or related persons do not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation, omission and/or service provision contained in or resulting from this website.

Privacy & Security

SSL Security Assurance

This website is secured by 256-bit SSL certified encryption. This is the highest level of encryption available, and is the standard for e-commerce worldwide. When you shop on our store, you can be assured that your information is secure.
Your online payments are processed through eWay, an Australian company providing well-established, reputable and secure payment services. We wouldn't trust our clients to anyone less.

Privacy Notice

Your privacy is important to us! Novella Distribution values your privacy and understands the importance of keeping your personal information secure.
Please be assured that we will never sell, rent or provide your private information to an unrelated third party without your express permission.
The only reasons we collect your personal information are to:

  • Fulfil orders you have placed on our website
  • Provide you with information regarding our products and services – this may be through email, telephone, snail mail or face to face contact (by our management, employees or our officially appointed representatives)
If you would like to view or alter your personal information (or remove yourself from our contact list), please contact us and we will promptly assist you. 
Your credit card details are not stored on our site and are provided directly by you to our secure payment gateway provider.

Where to obtain more information:

Novella Distribution, Books in Stock and Books for Writers is owned and operated by:
Havera Pty Ltd ITF Havera Unit Trust
t/as Novella Distribution

ABN: 57 897 905 170
Ph: 07 3167 6519
Fax: 02 8007 0510
Email: info@booksinstock.com.au