Frequently Asked Questions

How do I open an account with you?

Just go to the top of our home page and click on the 'Join Now' button. Enter all your details when prompted and make sure you create a strong password using capital and non-capital letters. Using numerals will also strengthen your password. Make sure it's a password you will remember.

How do I order books?

If you're browsing our site and find a book you'd like to order, make sure you're logged in then click on the 'add to cart' icon below the book. This will add the book to your virtual 'shopping cart'. You can then go back to browsing to find more books to order or you can click on the 'proceed to checkout' button to pay for your order.

How to get free postage

Orders over $165 are shipped free of charge (Australian orders only)! A flat rate of $12.95 postage & packaging will be charged for all orders under $165.

Please note we are not shipping orders outside Australia at this time. 

How long will it take to receive my books?

We ship with Australia Post. Estimated delivery times (based on information they have provided) are as follows:

Brisbane Metro

1-2 business days

QLD Country

1-3 business days

Metro: Sydney, Melbourne, Canberra

2 business days

Metro: Adelaide, Hobart

3 business days

VIC/SA/NSW Country

3-5 business days

Metro: Perth, Darwin

4-5 business days

WA/NT/TAS Country

5-9 business days 

Please keep in mind that, at peak times (such as Christmas) it might take longer to receive your order, so please don't leave it until the last minute. It's best to allow more time than you need in case of unforeseen events.

Delivery times are outside our control, and subject to Australia Post services. 

Can I change my order?

After payment has gone through we do not allow changes of orders.